Scheduled Messages

At a glance

Location	Sidebar → Scheduled (Clock icon)
Plan	All plans, including the free tier
Related features	2

Schedule messages to be sent at a future date and time, in WhatsApp chats and in Spun Chat conversations (team DMs and groups). Great for reminders and follow-ups.

How to use

1. In any chat, click the clock icon next to the send button (in a Spun Chat conversation it is in the + attach menu).
2. Choose date and time.
3. Write your message and confirm.
4. View all scheduled messages in Sidebar → Scheduled, in the banner above the chat, or in the Scheduled section of the chat side panel. Spun Chat scheduled messages are text only and go out as you: if you leave the conversation before the send time, the message is not sent, and if your plan does not include team messaging when it comes due, the message fails with that reason (a Human Support conversation is exempt and its scheduled message reaches the ticket).

Related features

• Payment Reminders
• Campaigns / Broadcasts

FAQ

• How do I schedule a message?
• Can I send a message later?
• Where are my scheduled messages?