Phone Calls (VoIP)

TIP

Requires a paid plan. Every paid plan includes this - see Plans & Pricing.

At a glance

Location	Sidebar → Calls (Phone icon) / Chat header → Phone icon
Plan	Any paid plan
Related features	2

Make and receive phone calls directly from Spun using VoIP. Includes click-to-call from any chat, call recording, diarized transcripts (speaker separation), and call detail history.

How to use

1. Install the Phone Calls extension from the marketplace.
2. Configure your phone settings in Settings → Phone Calls.
3. Click the phone icon in any chat header to start a call.
4. View call history, recordings, and transcripts in the Calls panel.

Related features

• Call History
• Extensions

FAQ

• How do I make a phone call?
• Can I call contacts from Spun?
• Where are my call recordings?
• How does click-to-call work?
• What are diarized transcripts?