Groups & Communities Management
The Groups Hub gives you a desktop control center for managing WhatsApp groups and communities — something WhatsApp's native app makes painful at scale.
What you can do
| Action | Native WhatsApp | Spun Groups Hub |
|---|---|---|
| View all groups | Scroll through chats | Dedicated list with search/filter |
| See member count | Open each group | Shown in list view |
| Export members | Not possible | CSV export |
| Bulk operations | Not possible | Label, message, archive multiple groups |
| Invite link management | Open each group | Manage all links from one place |
| Group analytics | Not available | Message volume, active members, growth |
Accessing Groups Hub
Sidebar → Groups Hub (Users icon)
Group list
The main view shows all your WhatsApp groups and communities:
- Name and profile photo
- Member count
- Last activity (most recent message time)
- Your role (admin/participant)
- Labels (if you've labeled the group)
Filtering
- By role: "Groups I admin" vs "All groups"
- By activity: "Active this week" / "Inactive 30+ days"
- By size: "Small (< 50)" / "Medium" / "Large (100+)"
- By label
Member management
Click any group → Members tab:
- View all members with phone numbers
- Export to CSV — phone, name, join date
- Remove members (if you're admin)
- Promote/demote admins
- See who joined via invite link vs. added by admin
Bulk member operations
Select multiple members → Actions:
- Send campaign to selected members
- Add to contacts
- Apply label
- Export selected
Invite links
Groups Hub → Invite Links tab:
- View all invite links across all your groups
- Create new links with expiration or member limits
- Track link clicks and joins
- Revoke links instantly
Communities
WhatsApp Communities (groups of groups) are also managed here:
- View the community structure
- See sub-groups and their members
- Post announcements to the community channel
- Manage community-level settings
Analytics
Groups Hub → Analytics:
- Message volume per group (daily/weekly)
- Active members (sent at least 1 message this week)
- Growth — members added/removed over time
- Top contributors — most active members
Use cases
- Business: Manage customer community groups, export member lists for CRM sync
- Education: Track student group activity, send announcements
- Membership organization: Manage 10+ community groups from one place (see Community organization use case)
Related
- Campaigns — message group members directly
- Contacts Import — import group members to contacts
- Labels — label groups for organization