Split campaigns across lines

At a glance

Location	Sidebar → Campaigns → New campaign → line picker → "Split across lines"
Plan	All plans, including the free tier
Related features	4

For organizations with more than one WhatsApp line, the campaign composer shows a line picker and an optional "Split across lines" selector. Strategies: "Take turns" (recipients alternate between the chosen lines), "By percentage" (you set each line's share), and "Match country" (each recipient goes out from the line whose country matches their number, with a fallback line for the rest). Each line keeps its own pace preset, first-contact budget, quiet hours and guards, so one large audience is spread over several lines instead of loading a single line. The campaign detail page and the "Per Line" analytics card show progress and delivery per line. Optional: with one line, or when no split is chosen, the campaign sends from the selected line as before. Current limit: when a split campaign runs through a proactive bot, the messages themselves leave through the organization's default line, while pacing, first-contact budgets, quiet hours and progress are still tracked per line.

split across linestake turnsby percentagematch countryfallback lineper line

How to use

1. Open Campaigns and start a new campaign.
2. In the line picker, choose the lines to use.
3. Open "Split across lines" and pick Take turns, By percentage (then set the shares) or Match country (then pick a fallback line).
4. Continue with audience, message and preflight as usual; the preflight reads the active line, and the line health strip at the top of the Campaigns hub shows each line's health.
5. After sending, open the campaign to see per-line progress and the "Per Line" analytics card.

Related features

• Campaigns / Broadcasts
• Multiple WhatsApp Numbers (Lines)
• Sending Health
• Send preferences (per-line guards and Expert mode)

FAQ

• Can I send one campaign from several WhatsApp numbers?
• How do I split a campaign between two lines?
• What does "Match country" do?
• Can I choose which percentage of a campaign each line sends?
• Where do I see how many messages each line sent?