Lead Games
At a glance
| Location | Spun Tools → Grow → Lead Games |
| Plan | All plans, including the free tier |
| Related features | 4 |
Prize-wheel campaigns that collect leads, managed from Spun Tools → Grow → Lead Games. Only organization managers see and use this screen; everyone else sees a note that managers run it, and the server refuses the requests anyway. The public game page participants play, at {business}.playmyoffer.com/{campaign}, and the management side (building campaigns, publishing versions, choosing your business web address and reviewing entries) are both built out. The screen has two tabs, Campaigns and Leads. Campaigns lists every campaign with its status, entry mode and last update (Israel time), and New campaign opens the editor. The editor walks you through six numbered steps, each with a short explanation and a hint under every field: 1 Campaign details (an optional "Fill it in for me" occasion picker, the campaign name, the page address and your business web address), 2 Dates, limits and how people enter, 3 Prizes, 4 Wheel design, 5 Publish, and 6 Share it or put it on your website. Steps 3 to 5 open once the campaign is created with "Create campaign and continue", step 6 once it is published, and a Results section below shows the funnel (Page visits, Forms filled in, WhatsApp messages received, Spins, Prizes claimed) and the winners. For a new campaign the page address fills in from the name as you type (spaces become dashes) until you edit it yourself. In step 2 you set start and end times (empty means it starts when you publish and runs until you stop it), the total entries for the whole campaign (not per person), entries per day and how people enter; under "More settings" you set after how many days unfinished entries are deleted, when a player is added to your leads (confirmed or approved by you, confirmed only, or approved by you only) and bot protection on the entry form. A field that needs fixing is outlined in red and the editor scrolls to it. Unsaved changes are kept in your browser, so if you leave the editor (to answer a chat, for example) and come back, the same campaign opens with your changes and a "We kept your unsaved changes" note with Discard changes; if the campaign was saved since, you choose Bring them back or Discard changes. Under the page address the editor shows the full public link of the campaign on your business web address (with "and N more" when you have several), which you can open in a new tab or copy; until you have a business web address it asks you to choose one first, and a Spun onboarding wheel instead says it has no public page and only opens from the Spun signup flow. Once a campaign is saved, a status line beside that link says what visitors see right now: Live, Paused (visitors see the paused screen), Scheduled with the opening date and time, Ended, or Not published yet; the same line sits above the live preview in "Put the wheel on your website". A published campaign also has a "Test it yourself" button that opens its page in a new window as a test: the visit is not counted, entry limits do not apply, and the test link works for 1 hour. The button is disabled, with a note saying why, until a business web address is chosen, and always for a Spun onboarding wheel. The entry mode switch is titled "Require WhatsApp before spinning" and is on by default: every completed entrant must message your business first, creating a WhatsApp conversation for follow-up, which may reduce completed entries. Switched off, the campaign works without WhatsApp, and the mode is named "Works without WhatsApp": entrants fill in their name and a phone number or email, spin, and see the result right away, and you can share the link anywhere, such as Messenger, Instagram, email or a QR code. Without the WhatsApp step no conversation is opened for you, so you follow up with those entrants yourself, and the form must collect a phone number or an email. Lead Games does not need a connected WhatsApp number: it shows in Spun Tools for managers even when WhatsApp is not set up, and a campaign that works without WhatsApp publishes with no receiving number. When no WhatsApp number is connected, the editor and the publish dialog show a neutral note that entrants spin without it and that you can connect a number later to turn entries into conversations. The panel also shows what WhatsApp adds, as a side-by-side comparison of what the wheel does without WhatsApp and with WhatsApp connected: in full at the top of the Campaigns tab when no WhatsApp number is connected, and as a collapsed "See what WhatsApp adds" line under the entry mode switch whenever it is off, with a single button, "Connect WhatsApp" (or "Pick a plan to connect WhatsApp" once the free trial has ended), and each user can hide it for 30 days. On free and trial plans the public game page shows a small "Powered by Spun" badge; any paid plan hides it. In required mode you must pick the receiving number, and the editor shows the number participants will message and warns if that number is disconnected. Occasion presets, picked under "Fill it in for me (optional)" in step 1, bundle a template, decorative motif, a suggested campaign name and matching page texts (the page title, and the title and line shown while waiting for WhatsApp) into one click (non-religious occasions), which you can still hand-edit afterwards; each template belongs to one of these wheel shapes: full pie slices, a donut with an open center, gapped slices with a rim between them, a flat outlined ring, or a half-circle. Prizes are a table with the prize name, a Chance number (a prize with 2 comes up twice as often as a prize with 1), the Real chance worked out from those numbers, How many (an optional total), Per day (an optional daily limit), an optional coupon code, a No prize box and an On the wheel switch; "What do the columns mean?" above the table explains each one, and the real chance shifts as prizes run out or reach their daily limit. When every prize has a limit and none is a no-prize slice, the editor suggests adding a "Try again" slice with No prize ticked, because new players are turned away once all prizes have run out. A "Winner messages (optional)" block under the table holds, per real prize, the winner message (the text of the WhatsApp message a winner gets; empty sends "Congratulations! You won:" plus the prize, written in the language of the campaign, or the language of your organization when the campaign sets none) and the "How to claim the prize" instructions appended after it. In the Spun platform org only, a platform admin also sees a "Use for Spun onboarding" switch on each campaign: checked, the campaign becomes the wheel new Spun signups get on the web setup page, with its own settings (label on the signup card, languages and countries it serves, a weight when several onboarding campaigns match, and whether the iOS and Android apps may show it), a live health line, and the rules that differ for onboarding (everyone wins, prize expiry counts from the spin, WhatsApp stays required, prizes are handed out by a person, and the winner message reaches the new user in the language they chose for Spun). An onboarding campaign is never open to the public: its wheel only plays inside the Spun setup card or login popup, and anyone who opens its address directly sees "This game is not available right now." A Wheel design card under the prize table shows the campaign's wheel drawn with your own prizes and names its template; "Choose another design" on the card opens a dialog that plays through the entire participant experience, landing to spin to result, inside a small phone-sized frame before you publish, can show several templates side by side to compare, and "Save design" makes the template you settled on the campaign's wheel, shown on the card in place of the default; a campaign that already has a live version opens on that version's design. Publish saves any unsaved changes to the details and prizes first, so you do not need to press the save buttons before it. The publish dialog states which entry mode and receiving number are frozen into the version being published, shows a six-column carry-over preview per prize (previous total, awarded so far, previous remaining, new total and remaining after publish), and if you raised a prize total it highlights that row and requires you to tick an acknowledgement before publishing. The publish dialog also has a wheel Look picker, starting on the design chosen on the card: a template gallery grouped into Evergreen, Seasonal and Promotions tabs, each template with its own mood, color palette, pointer shape and decorative touches; the Promotions tab has no templates yet and tells you to pick Evergreen or Seasonal instead. It also warns when entrants have already verified on the current version and are waiting to spin, because publishing makes them start again. You choose which form fields are required; in required mode the phone field may be left off, since the WhatsApp message supplies the number. On the public page, a strip beside the wheel lists the prizes on offer. Until a participant is eligible to spin (for example, before they complete the WhatsApp handoff in required mode), the wheel shows as locked, with copy explaining what unlocks it; once eligible it becomes armed and ready to spin. A manager can turn on a soft tick sound while the wheel spins; it only plays once the participant has allowed sound in their own browser (a one-time tap), and a mute choice remembered for that device always wins over the campaign setting. Landing on a real prize shows confetti; a no-prize result never does. A published campaign can be paused, resumed, stopped now, completed, archived or duplicated, and a live required-mode campaign is flagged when its receiving number is unhealthy. Leads lists entries across campaigns with contact details masked by default; Reveal contact details is an explicit request that is recorded in the audit log, and Hide contact details (or any refresh or filter change) masks them again. Entries awaiting review can be approved or rejected there. Your business web address ({name}.playmyoffer.com) is chosen once, in step 1 of the editor (or in step 6 while you still have none), and every wheel link starts with it; the name stays yours for good and no other business can ever use it. Manage beside it lets you add another address, or Turn off an address (links that use it stop working) and turn it on again later. Winners are redeemed from the Leads tab or from the conversation: a Redeem button marks the prize handed over (with an optional note), Void cancels a prize the winner declined, and Reopen undoes either; each action is recorded in the audit log, a prize can only be redeemed once even if two people click at the same time, and redeeming never changes inventory or odds. When a participant messaged your business, their WhatsApp conversation shows a Lead Games card with the campaign, whether they won and what, the redemption status and the same buttons; contact details on it stay masked. The card also shows the country of the participant's phone number and the country the entry was made from, when known. Deleting a contact keeps their game entries but unlinks them from the deleted contact. An entrant who is already one of your contacts, matched by phone number or email, is attached to that existing contact rather than added as a new one. The publish dialog has a "Send winners a WhatsApp message" switch, off unless you turn it on, which sends a short message with the prize (the winner message and claim instructions you wrote for that prize in step 3) after a participant who messaged you wins; a failed or delayed message never changes the prize itself. Under "Texts on the wheel page" the publish dialog also takes the business name, the Terms (the rules of the game), the Privacy notice and the words next to the Marketing consent checkbox (which starts unticked; empty uses the standard words), and "Use suggested text" fills in starter wording for the last three that you should read and adapt to your business. Publishing again opens the dialog with the texts, required fields and message switch of the live version, so nothing is reset to blank. In required mode, a participant who sends their entry code gets a short "we got your message" reply before the spin, and someone who sends a code that has already expired gets one reply saying the code has expired and to open the game page again for a new code (written in the language of the country of their phone number when known, otherwise the campaign language, and not repeated to the same chat for two hours). After publishing, step 6 shows your link to share anywhere (WhatsApp, Instagram, email or a QR code) and a "Put the wheel on your website" section in three short steps (your business web address, "Add your website", then "Copy the code"): a copy-paste code (inside the page, or a corner button that opens the wheel full screen) with setup notes for common site builders and a live preview; the wheel only shows on the websites you add, and campaign analytics split entries into embedded versus played directly on the game page. The wheel stays free without WhatsApp: when the 7-day WhatsApp trial finishes only the WhatsApp channel stops, the campaigns, the game page and the leads keep working with the Powered by Spun badge on, and the Lead Games screen shows one line offering a plan to turn entries into conversations.
How to use
- Open Spun Tools → Grow → Lead Games (organization managers only).
- On Campaigns, click New campaign. In step 1, optionally pick an occasion under "Fill it in for me (optional)", type the campaign name (for a new campaign the page address fills in from it) and, the first time, choose your business web address and click Save web address.
- In step 2, set dates and limits if you want them, keep "Require WhatsApp before spinning" on or switch it off to run the wheel without WhatsApp, pick the receiving number (required mode only; without WhatsApp no number is needed), and click "Create campaign and continue".
- In step 3, add prizes with a Chance number each, checking the Real chance beside it, write any winner messages, and click Save prizes; in step 4, use "Choose another design" on the Wheel design card to play through the participant experience and pick a template, and click Save design to make it the campaign's wheel.
- In step 5, click Publish (anything unsaved is saved first); in the publish dialog, confirm or change the look in the wheel Look gallery (Evergreen, Seasonal or Promotions tabs; Promotions has no templates yet), fill in the texts on the wheel page or click "Use suggested text", read the carry-over preview and the frozen entry mode, tick the acknowledgement if a prize total was raised, choose the required fields, and publish.
- Use Pause, Resume, Stop now, Complete, Archive or Duplicate under "Other actions" in step 5 as the campaign runs.
- In step 6, copy your link to share it, or follow "Put the wheel on your website": add each website where you will paste the code, then copy the code.
- On Leads, filter by campaign, approve or reject entries, click Redeem when a winner collects the prize (Void or Reopen if needed), and use Reveal contact details only when you need them (the reveal is audited).
- In the WhatsApp conversation with a participant, open the Lead Games card in the side panel to see the result and redeem from there.
- To add another business web address or turn one off, click Manage beside it in step 1; a name you turn off stays yours and can be turned on again.
Related features
FAQ
- How do I create a prize wheel campaign?
- What does Require WhatsApp before spinning do?
- Does Lead Games work without WhatsApp?
- Can I share the spin link on Messenger or Instagram?
- Why is there a Powered by Spun badge on my wheel?
- Why do the odds change during a campaign?
- Why does publishing ask me to acknowledge an increase?
- Why are lead phone numbers hidden?
- Can I free up a business web address I turned off?
- Can participants play the game yet?
- How do I mark a prize as redeemed?
- Can winners get a WhatsApp message when they win?
- How do I change the look of the wheel?
- What are occasion presets?
- Why is the wheel locked?
- Can I turn off the tick sound?
- How do I embed the game on my website?
- Why can I not embed the game on some sites?
- Where did this lead play from?
- Where do I choose my business web address?
- What happened to the Hostnames tab?
- Will I lose my changes if I leave the campaign editor?
- Is there suggested wording for the terms and privacy notice?
- Why did a participant get a message that their code expired?
- Why are new players turned away when prizes run out?