Quick Replies

At a glance

Location	Sidebar → Quick Replies (MessageSquareText icon)
Plan	All plans, including the free tier
Related features	2

Pre-written message templates you can send with a shortcut. Save time on repetitive responses. Each quick reply needs both a title and a message; Settings refuses to save one that has only one of the two. A saved change shows up in an open chat right away.

How to use

1. Open Quick Replies from the sidebar.
2. Click "+ New Quick Reply".
3. Write your template with a shortcut keyword.
4. In any chat, type "/" in the empty message box to open Quick Replies, search by name, and pick one to insert it (the Templates tab sits beside it).

Related features

• Auto-Replies
• Chat Flows

FAQ

• How do I create a quick reply?
• How to use templates?
• What is the shortcut for quick replies?