Send preferences (per-line guards and Expert mode)
At a glance
| Location | Settings → WhatsApp → Health → Sending preferences card (below Sending Health) |
| Plan | All plans, including the free tier |
| Related features | 4 |
Per-line switches in the "Sending preferences" card under the Sending Health card in Settings > WhatsApp > Health that decide how carefully a WhatsApp line sends campaigns. Every guard is optional and can be turned off. Only organization managers can see and change these settings; other members see a note that the sending preferences for the line are set by an organization manager. Defaults: "Daily first-contact budget" ON (blank uses the line's age default: 50 per day while the line is under 30 days old, 150 after; over-budget recipients are deferred to the next day, never dropped); "Auto-slow" ON (15% minimum 48-hour reply rate, 30% maximum single-tick share; steps the pace one preset slower, never pauses); "Pause while restricted" ON (holds new-contact sends while the line looks restricted, resumes when it clears or after 24 hours); "New-line warm-up tier" ON (3 messages per minute for the line's first week; turn off to opt out); "Opt-out footer" ON with an optional custom text; "Image variation" ON. "Expert mode" is OFF by default: when on, it lifts every guard on this line, the new-line warm-up tier and the preflight prompts before a campaign. The platform sending rate limit and any daily limit set on a campaign still apply, and Sending Health keeps updating and stays advisory. While Expert mode is on the other switches stay saved but are not applied. While Expert mode is on, the card also shows a "Human cadence" section with five switches that are on by default and that Expert mode does not change (see Human cadence).
How to use
- Open Settings > WhatsApp > Health.
- Pick the line in the Sending Health card; the "Sending preferences" card below follows it.
- Toggle "Daily first-contact budget" and optionally type a number per day (blank = age default).
- Adjust "Auto-slow" thresholds (% replies, % single tick) or switch it off.
- Toggle "Pause while restricted", "New-line warm-up tier", "Opt-out footer" (with custom text) and "Image variation".
- Turn on "Expert mode" only if you want all guards lifted; an amber note confirms it is on.
- Click Save. Changes apply to the next sends of that line.
Related features
- Sending Health
- Campaigns / Broadcasts
- Multiple WhatsApp Numbers (Lines)
- Human cadence (automated messages that look typed)
FAQ
- How do I turn off the first-contact budget?
- What is Expert mode?
- How do I stop Spun from slowing my campaign?
- Can I opt out of the warm-up rate for a new line?
- How do I change the opt-out footer text?
- How do I disable image variation?
- Does Expert mode remove the rate limit?