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Sending Health

At a glance

LocationSettings → WhatsApp → Health → Sending Health card; Campaigns hub line strip
PlanAll plans, including the free tier
Related features5

A 0-100 score per WhatsApp line, our estimate from observable behaviour of how a line is sending. It is advisory only and never blocks a send. Levels: Healthy (80 and above), Watch (50-79), At risk (under 50). Seven factors, each with its weight: Replies to your messages (20), Sending bursts (15), New-contact share (15), Unanswered messages (15), Single-tick messages (15), Line age (10), Disconnections (10). The score is recomputed hourly from the last 30 days of sends, replies within 48 hours and first contacts. It appears as the "Sending Health" card in Settings > WhatsApp > Health beside Link Stability, as a small chip on each line, as the line health strip at the top of the Campaigns hub, and inside the "Campaign preflight" panel. Lines under 14 days old also get a "New line" assistant with warm-up tips and Keep In Touch label presets (7, 30 and 90 days). The daily summary reports lines whose level dropped since yesterday. Spun does not see WhatsApp's own internal scoring; this is not a WhatsApp score and not a ban prediction.

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How to use

  1. Open Settings > WhatsApp > Health.
  2. Find the "Sending Health" card next to Link Stability; each line shows its score, level and the factors pulling it down.
  3. Read "What moves it" under the chart for what the score measures and what usually raises it (replies, first contacts inside the daily budget, even pacing, no identical bodies).
  4. Use the "Sending preferences" card below it to change the guards for that line.
  5. In the Campaigns hub, the health strip shows the same level per line so you can pick a healthy line for a large send.

FAQ

  • What is Sending Health?
  • Why is my line "At risk"?
  • What does the Watch level mean?
  • How is the sending health score calculated?
  • Does Sending Health stop my campaigns?
  • How do I improve my line's score?
  • Is this my WhatsApp ban score?
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