Cross-Org Connections

At a glance

Location	Sidebar → Connections / Chat list → Connections section
Plan	All plans
Related features	2

Connect with other Spun organizations for consent-based direct messaging. Send connection requests to other orgs, and once accepted, communicate securely between organizations via Spun Chat without using WhatsApp. Privacy-first design: connection requests use anti-probing (always returns success regardless of whether the target exists), and have rate limits (5 requests/day, 20/month, 3 concurrent pending). You can accept, decline, block, or revoke connections at any time.

How to use

1. Open Connections from the sidebar or chat list.
2. Click "New Connection" and search for another org by email.
3. Send a connection request.
4. Once accepted, start messaging the other org directly via Spun Chat.
5. Manage connection requests and block/revoke connections in Safety Settings.

Related features

• Spun Chat
• PII Redaction / Safety Settings

FAQ

• How do I connect with another organization?
• What are cross-org connections?
• How do I message another Spun user?
• How do connection requests work?
• Can I block a connection?
• How many connection requests can I send?